What qualifications do your interpreters have?

Language Source interpreters must either be native speakers of the foreign language or have native fluency in the foreign language. They must also display native fluency in English.

In addition to fluency in at least two languages, our interpreters are specially trained to interpret both medical and legal terminology. They also receive training on HIPAA regulations and they all sign a Code of Ethics. If your industry requires unique interpretation skills, let us know. We will work with you to make sure our interpreters have additional preparation specific to your needs.

How far ahead do I need to schedule an appointment?

While we appreciate as much advance notice you can give us, we do our best to get an interpreter to you promptly no matter when you need one. We recognize that many appointments are scheduled at the last minute and, because of our large staff and our experienced scheduling team, we welcome the opportunity to send an interpreter to even a short-notice appointment. We can generally have an interpreter to your location in as little as 30 minutes.

To what locations does Language Source provide services?

Language Source services clients throughout Southeastern Wisconsin—north to Green Bay, west to Madison, and south into Chicago. We also do home visits.

What information do I need to have when I call to schedule an appointment?

We will need the date, time and location of your appointment. We will also ask for the client/patient name’s name and the name of the responsible party. In addition, if you have any special requests (i.e., female or male interpreter only), please let us know.

I am getting married in Mexico. Can you help me with my papers?

Yes! Language Source can translate and notarize the documents required for travel overseas. Give us a call!

What are Language Source’s rates?

Rates vary based on the need of individual clients. Please call Language Source at 414.607.8766 so that we can provide a custom price quote for you.

What if I need to cancel an appointment?

Please notify us as soon as possible if an appointment is cancelled. If the cancellation if received less than 24 hours of the set appointment time, the minimum two-hour charge will be invoiced.

Does Language Source provide phone interpreting services?

Yes, we are happy to provide interpreting services by phone. For example, clients frequently use our services to schedule or confirm appointments, or to provide instructions prior to an appointment. Please call us to get more information about this service.

Does Language Source provide document translation services?

Yes, many of our clients use our written translation services. We particularly have experience in the medical, legal and employee benefits areas. Please call for more details about your translation needs.

How do I schedule?

That’s up to you. You can call, fax or email your request. If you need an immediate response, please page us at 414.201.0014. This pager is answered 24 hours/day, so you can be assured of time-sensitive service no matter when you need it.